Exchange Policy

 DONIOR JEANS we aim to ensure your satisfaction with every purchase. Our Exchange Policy outlines the terms and conditions under which exchanges can be made for items purchased from our online store.

Two Year Exchange Policy.

  • Items eligible for exchange must be in their original condition, with tags intact, and washing instructions must follow as we give in the website Description if you don't follow the washing instructions we are not able to exchange your clothes.
  • Exchanges are permitted within two years (24 months) from the delivery date as indicated by the shipment tracking.
  • To initiate an exchange, please contact our Customer Support team at [03114858777] or fill out the Exchange Request Form on our website.
  • Provide your order number, details of the item you wish to exchange, and the reason for the exchange request.

“ Exchange parcel send to our below mention Address our team dispatch your exchange parcel in two working days and customer will pay the exchange parcel courier charges ”

Address: Rewaj Donior shop no 26,27,28,29 1st floor Khalid Plaza New anarkali Lahore


Ceo: Awais Sultan Haider