Shipping policy
SHIPPING POLICY
Confirmation Calls and Order Cancellation:
At Donior Jeans, we prioritize a seamless shopping experience for our valued customers. Upon placing an order on our website (www.doniorjeans.com), our customer service team will make up to three confirmation calls within 24 hours to ensure the accuracy of your order. If, for any reason, the customer is unable to receive the calls, we regret to inform you that the order will be automatically canceled to avoid any inconvenience.
Delivery Timeframe:
We understand that you're eager to receive your order. Donior Jeans is committed to dispatching your parcel promptly. Orders will be shipped within 24 hours of order confirmation. We aim to deliver your package within 3 business days from the date of order confirmation.
Shipping Charges:
Please note that shipping charges are applicable and will be communicated to you during the checkout process. The shipping cost is calculated based on the delivery location and the weight of the items in your order.
Delivery Attempts:
Our courier partners will make reasonable attempts to deliver your package during normal business hours. If delivery is unsuccessful after multiple attempts, please contact our customer service team at 03114858777 or email us at donierjeans007@gmail.com to arrange an alternative delivery time.
Tracking Your Order:
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the delivery status of your order.
Shipping Locations:
Donior Jeans offers shipping services all over Pakistan. Please ensure that the shipping address is accurate and complete to avoid any delivery delays.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team at 03114858777 or email us at donierjeans007@gmail.com.
Note: Donior Jeans reserves the right to update or modify this shipping policy at any time. Customers are encouraged to review the policy periodically for any changes.
Thank you for choosing Donior Jeans. We appreciate your trust in our brand!